We have an answer to every question!
In this section, we have compiled the most frequently asked questions to make it easier for you and provide you with quick and clear answers.
At the same time, we know that everyone has unique needs and different desires, so if you did not find the answer you were looking for here, we invite you to contact us directly.
Our jewelry
Why buy specifically from you?
Why buy specifically from you?
We are pioneers of moissanite in Israel,
We are the first hand for all our jewelry and are located in the Ramat Gan Diamond Exchange complex, so in addition to our experience, there are no mediation gaps with us, and we guarantee the highest quality at the best prices.
Is there a warranty?
Is there a warranty?
Yes, a full and extended one-year warranty on the entire piece of jewelry.
Is there a certificate for the jewelry?
Is there a certificate for the jewelry?
Of course, an original international gemological certificate with an appraisal for insurance purposes for home and contents insurance.
Can I shower with the jewelry?
Can I shower with the jewelry?
Absolutely! The jewelry is coated with five nano-micron layers + lacquer for maximum protection.
It is recommended to avoid exposure to swimming pools, the Dead Sea, and bleach – beyond that, feel free to shower and use daily.
How do you know the size?
How do you know the size?
Easy and simple – there is a size guide on the website with clear explanations and user-friendly links.
What if a ring needs to be resized?
What if a ring needs to be resized?
Arriving at the Ramat Gan branch – in most cases, it's done on the spot. If not, it's left for pickup the next day.
Purchase on the site
Is it possible to pay in installments?
Is it possible to pay in installments?
Yes! Up to 24 payments by standing order without occupying credit limit.
Can I exchange jewelry?
Can I exchange jewelry?
Yes, up to 14 business days - at our Ramat Gan branch or via courier (with an additional delivery fee only).
When does the order arrive?
When does the order arrive?
From the moment of order until 48 hours (excluding holidays and holiday eves)
Can I order on the website and pick up from the store?
Can I order on the website and pick up from the store?
Of course, there is a self-pickup option.
Can I pay the courier in cash?
Can I pay the courier in cash?
Yes. You can place an organized phone order with a representative and pay with cash.
Is the payment secure?
Is the payment secure?
Yes. Payments on the website are accompanied by 3DS – you receive a secret code on your mobile and enter it before completing the transaction.







